ALL SALES ARE FINAL.
We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Reclamation does not collect and store credit card information. All payment details are handled by the secure third party processor.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
All orders are prepared for shipment or in-store pickup after completed checkout. Please allow for up to 72 hours to prepare shipments or in-store pick up.
Orders are shipped or prepared for in-store pick up using the selected method you as the customer chooses during checkout.
We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier.